About the role
You'll be the first person patients talk to. You'll run the front desk of a new outpatient psychiatric clinic and make sure scheduling, intake and insurance all run smoothly.
What you'll do
- Answer calls, schedule appointments and manage the provider calendar
- Check patients in and out and collect copays
- Verify insurance eligibility and benefits before visits
- Coordinate new patient intake and referral paperwork
- Work with our billing partner on prior authorizations and claim follow-up
- Keep the waiting area welcoming and organized
What we're looking for
- 1+ year of front office experience in a medical practice
- Comfort with insurance verification and an EHR or practice management system
- Friendly, patient and discreet, with strong attention to detail
Nice to have
- Bilingual English/Spanish
- Behavioral health or specialty practice experience
- Prior authorization experience
This position is anticipated and depends on the clinic's opening, licensing and credentialing. This posting is not an offer or contract of employment. Althea is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, sexual orientation, gender identity, veteran status or any other protected status.